Return Policy

Unconditional Refund

Within 3days of receipt of your order,you may returns in original conditions,in original packaging for a refund.To start a return, pls email to tacticalpop-up@foxmail.com for a return authorization.Customers are responsible for return shipping costs. 

For orders below 100US$,we will deduct 9.99US$ from the refund.For orders above 100US$,we will deduct relational freight charges according to the actual situations.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.